We’ve been purchasing from Falcon and their customer service is amazing.
The staff attending to us at the showroom (sorry can’t remember her name) helped us sort out the best scooter relevant to my dad (he’s a bit on the heavy-side), their online order confirmation (Warren) was fast, concise and accurate and to even their delivery guy (Joe) was patient, explaining to my parents the scooter’s usage and mechanics.
Alright, enough on Falcon, back to the PHOENIX HD 4-WHEELED PORTABLE MOBILITY SCOOTER.
My dad finds it comfortable and allows him great manoeuvrability to move around the house and also to the market/park. So far, there are no tires marks in the house. What I find great about this scooter is the ability to take the scooter apart and put in my car. Adding a crutch and cane holder extension even allows my dad to focus more on his “driving” as he doesn’t have to worry about the cane slipping off his hands.
Overall, a great product for elderly on the plump-side.