Warning: Fake Reseller Scam Alert

Warning: Fake Reseller Scam Alert

We have been made aware of scammers pretending to sell our products. These fraudulent websites offer our products at ridiculously low prices, collect payments, and then never fulfil the orders. These scammers are not associated with us in any way.

How to Protect Yourself:

1. Buy Only from Our Official Websites:
Purchase products only from our official websites: 

  • Singapore: https://elfigo.sg
  • Malaysia: https://elfigo.my
  • Australia: https://elfigo.au
  • Rest of the World: https://elfigo.global
  • Lazada SG: https://www.lazada.sg/shop/elfigo-mobility/
  • Shopee SG: https://shopee.sg/elfigomobility
  • TikTok SG: https://www.tiktok.com/@elfigomobility

2. Recognize the Signs of a Scam:

  • Prices that are too good to be true.
  • Poor website design and lack of contact information.
  • Requests for unusual payment methods.

3. What to Do If You’ve Been Scammed:

  • Contact Your Bank: Request a chargeback for the fraudulent transaction.
  • Report to Authorities: File a police report and report the scam to consumer protection agencies.


Disclaimer:
We are not responsible for purchases made from any websites other than our official websites.

Thank you for your understanding and cooperation.

Types of Personal Mobility Aids (PMAs)

When to Choose a Lithium PMA

Lightweight lithium battery-powered PMAs are ideal when the device needs to be folded or carried frequently. Common use cases include:

  • Transporting the PMA by car
  • Bringing the PMA on a plane
  • Carrying the PMA over high obstacles such as a flight of steps

When to Choose an SLA PMA

If weight is not a key concern, sealed lead-acid (SLA) battery-powered PMAs may be the better option. Key advantages include:

  • Much lower fire risk compared with lithium PMAs
  • More stability due to heavier weight and a lower centre of gravity
  • Greater power and capability when handling obstacles such as low kerbs and MRT train-to-platform gaps

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